Hoory
About Hoory
Hoory is designed for businesses looking to enhance customer support through AI automation. It leverages advanced natural language processing and machine learning to improve response times, automate tasks, and integrate seamlessly with existing systems, transforming how companies interact with their customers.
Hoory offers multiple pricing plans like Personal, Startup, Team, and Business, each with different features and benefits. Personal plans start at $6/user/month, while Business plans go up to $42/user/month. A 40% off promo code is available, making advanced customer support more affordable than ever.
Hoory features a user-friendly interface designed for seamless navigation and efficiency. The layout includes easy-to-access tools for automation, reporting, and team collaboration, providing users with a straightforward approach to managing customer queries effectively and enhancing overall customer satisfaction.
How Hoory works
Users start with Hoory by signing up and selecting a pricing plan. They can customize their AI Assistant based on their needs by choosing from rule-based or knowledge-based options. The platform integrates with existing support systems and learns from prior interactions, enabling efficient customer query handling and improved support outcomes.
Key Features for Hoory
Omni-Channel Support
Hoory provides omni-channel support, allowing businesses to manage customer interactions across various channels like email, social media, and SMS. This feature ensures that support teams can streamline communications and respond promptly, enhancing overall customer satisfaction and loyalty.
Knowledge-Based AI Assistant
The Knowledge-Based AI Assistant from Hoory utilizes advanced language models to offer context-aware responses. By uploading product information for training, users can ensure the assistant delivers accurate answers to customer queries, significantly reducing response times and manual effort.
Automation Rules
Hoory allows users to set up automation rules that streamline existing support processes. This feature enables customer support teams to respond to inquiries autonomously, increasing efficiency, reducing workload, and ensuring consistent communication for enhanced customer experiences.
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