Social Intents
About Social Intents
Social Intents is a live chat and AI chatbot platform designed to enhance customer service. It allows businesses to engage with website visitors through popular communication tools like Microsoft Teams and Slack, making interactions seamless. Its innovative chatbot training lets users automate responses, improving efficiency and customer satisfaction.
Social Intents offers flexible pricing plans tailored for various needs. The Starter plan begins at $39/month, while the Business plan is $199/month, providing advanced features like unlimited agents and multiple chat widgets. With a 14-day free trial, users can explore premium features risk-free before committing.
Social Intents features an intuitive user interface that facilitates seamless navigation. Users can access live chats, train chatbots, and manage communications effortlessly. The platform’s layout is user-friendly, ensuring a smooth experience that encourages team collaboration and enhances customer interaction through integrated tools.
How Social Intents works
Users begin by signing up for Social Intents and can quickly integrate it with Microsoft Teams, Slack, or other platforms. After embedding the live chat widget on their website, they can start engaging with visitors directly from familiar communication tools. The chatbot can be trained with content, facilitating efficient customer interactions and support.
Key Features for Social Intents
AI Chatbot Integration
The AI chatbot feature of Social Intents empowers businesses to automate interactions with website visitors. By training these chatbots on custom data, users can provide quick responses, significantly enhancing customer engagement and streamlining support operations while reducing response times.
Multi-Platform Communication
Social Intents excels in multi-platform communication, allowing teams to respond to customer inquiries through Microsoft Teams, Slack, Google Chat, and more. This flexibility enhances user experience by integrating various tools into a single interface, promoting efficient user interactions and improved customer satisfaction.
Customizable Chat Widgets
Social Intents offers customizable chat widgets that enhance user engagement on websites. Businesses can tailor these widgets to their branding, ensuring a cohesive look and feel while gathering valuable insights and enhancing customer experience through tailored interactions and proactive invitations.
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