Canny

About Canny

Canny is a customer feedback management platform designed for businesses seeking to streamline feedback collection and organization. It offers powerful tools to gather insights from users, prioritize feature requests, and create public or private roadmaps. Canny enhances product decision-making and fosters better user engagement.

Canny offers flexible pricing plans tailored for startups to enterprises, ensuring everyone can benefit. The plans provide access to the complete feedback management suite, with potential discounts available for longer commitments. Upgrading unlocks advanced features that enhance feedback analysis and roadmap visibility for teams.

Canny's user-friendly interface is designed for ease of navigation and efficiency. Its modern layout ensures a seamless experience for users collecting and analyzing feedback. Unique features such as customizable dashboards and intuitive feedback collection tools make Canny stand out as a premier feedback management solution.

How Canny works

Users interact with Canny by first signing up and configuring their feedback portal to align with their brand. They can then collect feedback from various sources, including customer support and direct submissions. Canny allows for organizing requests, analyzing insights, and prioritizing features using customizable scoring frameworks, ultimately guiding product roadmaps.

Key Features for Canny

Feedback Collection

Canny's feedback collection feature allows users to seamlessly capture customer insights from various channels. By centralizing feedback in one dedicated tool, Canny ensures that no valuable user input is lost. This streamlined approach enhances product understanding and decision-making for development teams.

Automated Feedback Analysis

Canny's automated feedback analysis tool leverages AI to uncover trends and insights from user input. By simplifying the analysis process, Canny enables teams to make data-driven decisions with ease, improving the efficiency of product development and aligning features with customer needs.

Public Roadmaps

Canny offers public roadmaps that allow businesses to share their development progress with users. This feature increases transparency, keeps users informed about upcoming features, and enhances community engagement. By using Canny's roadmaps, teams can foster user loyalty and encourage feedback on upcoming releases.