Deflekt.ai
About Deflekt.ai
Deflekt.ai offers automated replies across multiple channels, reducing support ticket volume for teams. Users set it up in minutes, allowing quick responses to inquiries and ensuring human assistance is readily available for complex issues. Save time and enhance productivity with Deflekt.ai.
Deflekt.ai's pricing plans start with a Free plan for initial setup. The most popular Grow plan at $17 per month includes 3 projects and 1,500 monthly deflections. The Pro plan costs $67 and offers more documents, and deflections. Upgrade for enhanced support capabilities.
Deflekt.ai features an intuitive user interface that enhances the customer experience through easy navigation. Users can quickly access various tools, customize channels, and manage deflections with ease. This seamless design ensures users maximize efficiency and benefit from the platform's innovative capabilities.
How Deflekt.ai works
To get started with Deflekt.ai, users sign up for a free account and can quickly set up their document sources, such as web pages or files. They choose communication channels for automated replies, customize their branding and localization, and monitor interactions to refine responses. The platform is designed to be intuitive, helping users focus on crucial support tasks while it handles routine inquiries.
Key Features for Deflekt.ai
Automated Responses
Deflekt.ai’s automated responses feature allows for efficient handling of customer questions across communication channels. By integrating seamlessly with existing platforms, it reduces ticket volume significantly. Users benefit from quick, consistent support while maintaining the option for human assistance when needed.
Customizable Chat Widget
The customizable chat widget of Deflekt.ai lets users tailor the appearance to match their brand identity. This feature enhances user engagement and provides a cohesive experience across all support channels. By aligning the chat interface with branding, companies offer a familiar and professional look.
Multi-Channel Support
Deflekt.ai enables support across various channels, including web chat, email, Slack, and Teams. This multi-channel approach ensures users can interact where they feel most comfortable. By streamlining responses in these environments, the platform enhances engagement and boosts customer satisfaction.
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