DEX Insight
About DEX Insight
DEX Insight enhances digital employee experiences by providing actionable insights from in-app feedback and analytics. Designed for businesses, it targets productivity bottlenecks and software inefficiencies. With its unique Monthly Active User Report, DEX Insight empowers strategic decision-making and maximizes technology investments for improved user engagement.
DEX Insight offers annual subscription plans starting at low five-figures, with pricing scaling based on end-users. Each tier provides tailored analytics and feedback tools designed to enhance digital strategies. Upgrading unlocks greater insights and features, enabling a more comprehensive understanding of user engagement and software utilization.
DEX Insight features a user-friendly interface that ensures an efficient browsing experience. Its layout promotes easy navigation through reports and analyses, while intuitive tools streamline the integration of feedback mechanisms. This design fosters a seamless experience, enhancing user engagement with minimal disruption to existing workflows.
How DEX Insight works
Users begin by onboarding to DEX Insight, where they configure their digital tool preferences and install the browser extension and desktop agent. After setup, they can easily track application usage and gather real-time feedback through simple surveys. The platform's intuitive interface and instant analytics empower informed decisions, driving productivity and maximizing technology investments.
Key Features for DEX Insight
Monthly Active User Report
The Monthly Active User Report by DEX Insight is a standout feature that provides granular application usage data. This innovative tool empowers organizations to understand workforce engagement better and optimize software investments, ensuring that each tool contributes effectively to business goals and employee productivity.
In-App Feedback Integration
DEX Insight’s in-app feedback integration enables organizations to gather real-time user insights directly within applications. This crucial functionality helps identify gaps in digital tool usability, allowing firms to adapt their technology strategies effectively, enhancing user satisfaction, and driving overall engagement.
Cross-Platform Availability
DEX Insight offers cross-platform compatibility, providing both browser extensions and desktop agents for Windows and OSx. This feature allows users to easily track application usage and collect feedback across a range of devices and environments, ensuring comprehensive insight into employee digital experiences.
FAQs for DEX Insight
How does DEX Insight improve employee digital experience?
DEX Insight enhances employee digital experiences by providing in-app feedback tools and analytics. Users can easily collect insights into tool usage and satisfaction, identifying areas for improvement. This strategic approach optimizes software spend and ensures that technology investments yield productive, engaging environments for all employees.
What data does DEX Insight process regarding application usage?
DEX Insight processes limited data, tracking only the applications designated in the tool's configuration. It records whether a URL was viewed without collecting any sensitive information, such as keystrokes or personal data. This focus ensures privacy while still delivering valuable insights into application usage and employee feedback.
How does DEX Insight maintain security and privacy during data collection?
DEX Insight prioritizes security and privacy, having received SOC 2 Type 2 certification as of October 5, 2023. The platform ensures that user data remains protected by only tracking designated application interactions without capturing sensitive information. This commitment to security builds trust with organizations using their services.
What languages does DEX Insight support for its platform?
DEX Insight is available in 27 languages, making it a versatile choice for global organizations looking to improve their employee digital experience. This multilingual support allows companies to gather feedback and insights from diverse workforces, ensuring that every user can engage with the platform effectively.
How quickly can organizations see results after implementing DEX Insight?
Organizations can expect immediate impacts upon implementing DEX Insight. With its non-intrusive browser extension and analytics capabilities, businesses rapidly convert insights into actionable steps, enhancing employee engagement and refining digital strategies. These quick wins help validate technology investments and foster a culture of continuous improvement.
What makes DEX Insight unique compared to other analytics tools?
DEX Insight stands out by combining comprehensive application analytics with in-app feedback mechanisms. This dual approach allows organizations to not only track usage patterns but also understand user sentiment in real time. By closely integrating these features, DEX Insight provides a deeper, actionable understanding of employee digital experiences.
