Ribbo
About Ribbo
Ribbo is designed for small and medium-sized businesses, providing an AI-driven customer support chatbot that learns from user data. It helps handle 40-70% of support queries autonomously, allowing teams to focus on complex issues. Ribbo enhances efficiency and customer satisfaction through instant assistance.
Ribbo offers a Free plan for trial users, allowing them to explore features before committing. Upgrading to premium plans unlocks advanced features, ensuring businesses maximize their customer support capabilities. The subscription model provides firms with flexibility by adjusting services according to their needs.
Ribbo's user interface is intuitive, allowing effortless navigation and configuration of the AI chatbot. Its design is user-centric, ensuring that businesses can easily customize settings and access chat history. Unique features promote a smooth experience, making Ribbo a favorable choice for enhancing customer engagement.
How Ribbo works
To begin with Ribbo, users sign up and upload their data sources, such as documents and chat logs. The platform then trains the AI chatbot using this data, making it capable of answering customer support inquiries. Users can customize the chatbot's design and tone, ensuring alignment with brand identity. The seamless integration into websites allows for easy deployment, and the preview of chat history enhances the fine-tuning process. Continuous feedback helps improve performance and response accuracy, benefitting both the business and its customers.
Key Features for Ribbo
Custom AI Training
Ribbo offers custom AI training, allowing businesses to upload their data for tailored chatbot interaction. This feature ensures the chatbot aligns with specific company needs, enhancing customer support effectiveness and providing concise, relevant answers to inquiries while reflecting the brand's voice.
Multilingual Capabilities
Ribbo supports multiple languages, enabling businesses to engage with a global audience. Users can upload documents in various languages and interact with the chatbot accordingly, ensuring comprehensive support. This feature allows businesses to cater to diverse customer bases seamlessly while maintaining effective communication.
Live Operator Handoff
The live operator handoff feature in Ribbo enhances customer support by ensuring seamless transitions from AI to human agents. When complex issues arise, the bot can effortlessly pass the conversation to a live operator, ensuring that users receive the best assistance tailored to their needs.
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