Tiledesk

About Tiledesk

Tiledesk is dedicated to transforming customer engagement through its innovative AI Agents. Aimed at businesses of all sizes, it seamlessly integrates automation into customer service, ensuring accurate responses and efficiency. With features like generative AI, Tiledesk resolves high volumes of inquiries swiftly while improving overall engagement.

Tiledesk offers a 14-day free trial with no credit card required, allowing businesses to explore its features. The platform provides various plans tailored to different operational scales, enhancing productivity and streamlining support processes. Upgrading unlocks advanced automation capabilities tailored to specific business needs.

Tiledesk boasts an intuitive user interface designed for seamless navigation across its features. Its layout enhances user experience by providing easy access to AI integrations and support tools. The platform’s emphasis on user-friendly design ensures that businesses can effectively manage customer interactions without technical hurdles.

How Tiledesk works

Users begin their journey with Tiledesk by signing up for a trial, allowing them to explore the features effortlessly. After onboarding, users can access the dashboard, where they can configure AI Agents and integrate their knowledge base. Tiledesk guides users through setting up automated responses and seamlessly transitioning between AI and human agents, ensuring an optimized customer service experience.

Key Features for Tiledesk

Generative AI Integration

Tiledesk's Generative AI Integration revolutionizes customer support by automating responses and ensuring personalized interactions. By seamlessly incorporating generative AI, Tiledesk enhances engagement and efficiency, allowing businesses to manage high volumes of inquiries while maintaining exceptional service standards.

Human Agent Handover

Tiledesk's Human Agent Handover feature ensures that customers receive expert assistance when faced with complex queries. This unique framework bridges the gap between AI solutions and human insight, promoting a seamless transition that guarantees customer satisfaction and effective problem resolution.

Codeless Chatbot Design Studio

Tiledesk's Codeless Chatbot Design Studio empowers businesses to create custom chatbots without coding expertise. This feature simplifies chatbot deployment while allowing users to tailor interactions, enhancing customer service efficiency and enabling teams to focus on strategic tasks.