AskLettie

AskLettie is an AI-powered property management assistant designed to automate and streamline tenant maintenance requests 24/7 through WhatsApp. It directly tackles the chaos and time drain of manual property management by acting as a first point of contact for tenants. The platform is built for UK landlords and letting agents who are overwhelmed by constant calls, disorganised logs, and the mounting pressure of compliance regulations like the upcoming Renters' Right Act. Its core value proposition is delivering calm control: it intercepts tenant issues on a platform they already use, intelligently triages problems, provides instant guidance, and automatically creates a flawless, un-editable audit trail. This transforms maintenance from a reactive, stressful chore into a proactive, compliant, and efficient process, freeing property managers from administrative burdens and allowing them to focus on higher-value tasks.