Hatchet

About Hatchet

Hatchet is an AI-powered copilot designed to streamline incident response for on-call engineers. By analyzing logs and communications, it provides efficient paths for investigation and suggests code fixes, enabling users to resolve critical issues faster and minimize downtime, especially for tier-1 services.

Hatchet offers flexible pricing tiers tailored for companies of various sizes. Each package comes with unique features, ensuring users maximize efficiency in incident response. Upgrading unlocks advanced functionalities, empowering teams to enhance their incident management processes.

Hatchet features an intuitive user interface, designed for seamless navigation and quick access to essential functions. Its organized layout enhances user experience, allowing engineers to focus on incident responses efficiently and effectively, making it a vital tool for tech teams managing critical services.

How Hatchet works

Users begin their Hatchet experience by seamlessly integrating the platform into their alerting systems. By pointing Hatchet to relevant logs, it autonomously analyzes paged incidents, suggesting investigation pathways and potential fixes. This user-centric approach emphasizes speed and efficiency, transforming incident management workflows.

Key Features for Hatchet

AI-Powered Incident Triage

Hatchet's AI-powered incident triage feature automates log analysis during outages for swift resolution. By quickly organizing and prioritizing issues, Hatchet minimizes downtime, enabling engineers to focus on critical tasks and restore services efficiently, reinforcing the value of the platform.

Secure Self-Hosted Deployment

Hatchet provides a secure, self-hosted deployment option, ensuring data integrity and confidentiality. This feature empowers organizations to manage their incident response processes safely, eliminating telemetry and keeping all operations within their virtual private cloud.

Automated Code Fix Suggestions

Hatchet’s automated code fix suggestions provide real-time support to engineers. By analyzing logs and communications, it offers actionable insights that enhance troubleshooting efficiency, allowing teams to implement fixes quickly and improve overall service reliability.