PollQR
PollQR creates QR code surveys for customer feedback and live polls for audience engagement.
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About PollQR
PollQR is a versatile platform designed to bridge the gap between businesses, presenters, and their audiences through the power of QR codes. It solves two distinct but critical communication challenges. For business owners, the struggle to gather consistent, actionable customer feedback is real. Traditional methods are often ignored, and valuable insights are lost. PollQR addresses this by enabling the creation of permanent QR code surveys that customers can easily scan in-store, on receipts, or at points of service. This continuous feedback loop helps boost online reviews, generate leads, and drive business growth with tools like Net Promoter Score (NPS) surveys and AI analytics. For presenters, trainers, and educators, engaging a live audience can be difficult. Relying on a show of hands is limiting and fails to capture detailed input. PollQR transforms presentations by allowing the creation of dynamic, QR-based live polls for real-time voting, Q&A, and feedback, making sessions interactive and memorable without requiring attendees to download an app. Its core value proposition is providing a simple, QR-powered conduit for meaningful interaction and data-driven understanding, whether over the long term or in the live moment.
Features of PollQR
AI-Powered Sentiment Analysis
PollQR goes beyond simple data collection by employing advanced AI to analyze open-ended feedback. This feature automatically scans customer comments to determine sentiment (positive, negative, neutral), identify recurring key themes, and extract actionable insights. It allows you to instantly see what customers love and pinpoint specific areas needing improvement, transforming raw text into clear, visual business intelligence without manual review.
Flexible QR Code Generation
The platform provides powerful, customizable QR code generation tailored for different goals. Users can create distinct codes for long-term survey campaigns or for single-use live polling events. These codes are optimized for mobile scanning and can be placed on physical materials like table tents, receipts, or presentation slides, creating a seamless bridge between the physical and digital worlds for effortless audience participation.
Real-Time Live Polling & Visualization
For presenters, this feature enables true audience engagement. Create various poll types like word clouds, rankings, or star ratings and display a QR code for instant access. As responses come in, results update in real-time. Presenters have full control to reveal results as a pie chart, bar chart, or table at the perfect moment to maximize impact and drive discussion during a live session.
Centralized Data Collection & Notifications
PollQR automatically organizes all responses into a centralized, secure database. Business owners receive email notifications the moment new feedback or a lead is submitted, allowing for prompt follow-up. All data, from survey answers to poll votes, can be easily exported as a .CSV file for further analysis in spreadsheets or other business intelligence tools, ensuring no valuable insight is ever lost.
Use Cases of PollQR
In-Store Customer Feedback & Review Generation
Retail stores, restaurants, and service businesses can place QR code surveys on tables, receipts, or near the exit. This captures authentic customer sentiment immediately after their experience. The system can then intelligently nudge satisfied customers to leave a 5-star review on platforms like Google, directly boosting online reputation and social proof from your happiest clients.
Conference and Workshop Engagement
Speakers and trainers at conferences can use PollQR to break the monotony of one-way presentations. By launching quick live polls or Q&A sessions via QR codes displayed on-screen, they can gather instant audience opinions, gauge understanding, and make the session participatory. This increases attendee retention and provides valuable feedback on the presentation's content and delivery.
Educational Classroom Interaction
Educators and professors can transform lectures into interactive learning experiences. Instead of asking for a show of hands, they can pose multiple-choice questions, conduct quick comprehension checks, or gather anonymous student feedback using PollQR live polls. This encourages participation from all students, including the more introverted, and provides real-time data on class understanding.
Long-Term Service Improvement Monitoring
Service-based businesses like consultants, salons, or clinics can use permanent PollQR survey codes on their website or invoices. This creates a consistent channel for clients to provide feedback over time. Tracking NPS scores and sentiment trends helps identify strengths and chronic issues, enabling data-driven decisions to systematically improve service quality and customer satisfaction.
Frequently Asked Questions
Do attendees need to download an app to participate?
No, one of PollQR's major advantages is its simplicity for the end-user. Participants only need a smartphone with a camera. They simply scan the QR code with their device's native camera app, which opens the poll or survey directly in their mobile web browser. No app installation or account creation is required, ensuring maximum participation rates.
What kind of analytics does the AI sentiment analysis provide?
The AI analytics dashboard provides several key insights. It categorizes comments by overall sentiment (positive, negative, neutral). It identifies and highlights the most frequently mentioned keywords and themes across all feedback. Clicking on any theme shows you the exact comments related to it. Finally, it offers actionable recommendations based on the aggregated data, helping you understand not just what is being said, but what to do about it.
Can I use PollQR for a one-time event without a subscription?
Yes, PollQR offers flexible pricing to suit different needs. While a Pro subscription includes a monthly quota of polls, you can also run live polls on a pay-as-you-go basis for $2.99 each. This is perfect for presenters, trainers, or businesses who only need the tool for occasional workshops, conferences, or special events and do not require an ongoing subscription.
How do I share the QR codes with my audience or customers?
PollQR makes sharing effortless. Once you create a survey or poll, you can download the QR code as a high-resolution image file (PNG). You can then print this code on physical materials like flyers, table tents, or receipts. For live presentations, you can embed the image directly into your PowerPoint or Google Slides. The platform also provides short links as an alternative way to access the content.
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