Recall.ai

About Recall.ai

Recall.ai is the definitive infrastructure API for capturing, processing, and leveraging meeting data. It solves the immense technical challenge of reliably recording video conferences and extracting structured data like transcripts, participant information, and metadata. Instead of spending months building and maintaining complex integrations with platforms like Zoom, Microsoft Teams, and Google Meet, developers and companies use Recall.ai's unified API to add powerful recording and intelligence features to their products in days. It serves a wide range of customers, from startups to large enterprises across sales, productivity, legal, healthcare, and engineering sectors, who need to build conversation intelligence tools, AI meeting assistants, coaching platforms, or internal collaboration tools. Its core value proposition is providing enterprise-grade, scalable recording infrastructure so teams can focus on their core application logic and user experience, not the fragile plumbing of real-time media processing and platform-specific APIs.

Features of Recall.ai

Meeting Bot API

This feature allows you to programmatically send a bot participant into video calls on platforms like Zoom, Teams, and Google Meet. The bot captures high-quality recordings, real-time audio/video streams, and transcripts. It is the ideal solution when you need explicit recording consent (as the bot is a visible participant) or when building interactive AI agents that can listen, process, and even respond or display information within the meeting interface itself.

Desktop Recording SDK

For applications requiring a more discreet recording method, the Desktop Recording SDK enables you to build a native desktop application that can capture meetings directly from the user's system. This is perfect for creating "stealthier" recording experiences, such as personal note-taking apps or internal tools where a bot in the call would be intrusive. It handles the complexity of screen and audio capture, providing the same rich data outputs as the Meeting Bot API.

Comprehensive Data Extraction

Recall.ai goes beyond simple audio capture. Its API delivers over 100 structured data points from every meeting. This includes perfectly diarized transcripts (who said what), separate audio and video streams for each participant, screenshare content, chat messages, participant emails and IDs, and rich meeting metadata. This granular data is essential for building advanced analytics, training AI models, or generating detailed meeting summaries.

Security and Compliance

Built for enterprise use, Recall.ai provides the necessary security foundations to handle sensitive meeting data. It is SOC 2 Type II and ISO 27001 certified, complies with HIPAA, GDPR, and CCPA, and offers a robust security portal. This allows companies in regulated industries like healthcare, legal, and finance to integrate meeting recording confidently, knowing data is handled with the highest standards of security and privacy.

Use Cases of Recall.ai

Conversation Intelligence and Sales Coaching

Sales and revenue teams use Recall.ai to power platforms that analyze sales calls. By capturing recordings and transcripts, these tools provide insights into talk ratios, keyword usage, competitor mentions, and coaching moments. This helps managers coach reps effectively and helps reps self-improve by reviewing their interactions, ultimately leading to higher win rates and better customer interactions.

AI-Powered Meeting Assistants and Scribes

Developers building AI notetakers and meeting summarization tools rely on Recall.ai for the raw data feed. The API provides the real-time or post-meeting transcripts and metadata needed to generate automated summaries, highlight action items, and track decisions. This is invaluable for productivity tools used in corporate meetings, medical consultations (as an AI scribe for doctors), and legal proceedings.

Enhanced Internal Collaboration and Knowledge Management

Companies integrate Recall.ai into their internal wikis and project management tools to automatically record and transcribe important meetings. This creates a searchable knowledge base of company discussions, ensuring context is never lost when employees transition between projects or teams. It turns ephemeral conversations into a permanent, accessible asset for onboarding and decision tracking.

Custom Recorder Applications

Software companies that want to offer meeting recording as a feature within their own product use Recall.ai as the backend infrastructure. Instead of building from scratch, they use the API or SDKs to quickly launch a reliable recording feature, unlocking new revenue streams and increasing platform stickiness without diverting engineering resources for months on end.

Frequently Asked Questions

What meeting platforms does Recall.ai support?

Recall.ai provides robust API support for all major video conferencing platforms, including Zoom, Microsoft Teams, Google Meet, and Slack Huddles. This unified interface means you only need one integration to capture data from every platform your customers use, eliminating the need to build and maintain separate connections for each service.

How does the Meeting Bot handle recording consent?

The Meeting Bot API is designed with consent as a first-class principle. Because the bot joins the meeting as a visible participant, all other attendees are explicitly aware that the meeting is being recorded. This transparent approach is often required by enterprise security policies and platform terms of service, making it the compliant choice for business applications.

What is the difference between the Meeting Bot API and the Desktop SDK?

The key difference is the recording method and user experience. The Meeting Bot API sends a software bot into the call as a participant, which is ideal for multi-participant recording where consent is clear. The Desktop Recording SDK is used to build an application that records from a user's local machine, which is better for personal recording, one-on-one calls, or scenarios where a bot in the call is not desired.

Can I get real-time data from meetings?

Yes, Recall.ai offers powerful real-time capabilities. You can receive live audio streams, video streams, and transcription data as the meeting happens. This enables the development of live features such as real-time translation, live sentiment analysis, or interactive AI agents that can provide instant feedback or information during the call itself.